Free shipping on orders over $60 — 30-day money-back guaranteeFree shipping on orders over $60 — 30-day money-back guaranteeFree shipping on orders over $60 — 30-day money-back guaranteeFree shipping on orders over $60 — 30-day money-back guaranteeFree shipping on orders over $60 — 30-day money-back guaranteeFree shipping on orders over $60 — 30-day money-back guaranteeFree shipping on orders over $60 — 30-day money-back guaranteeFree shipping on orders over $60 — 30-day money-back guaranteeFree shipping on orders over $60 — 30-day money-back guaranteeFree shipping on orders over $60 — 30-day money-back guarantee
Shipping policy
Complimentary Shipping
We are pleased to offer complimentary shipping on all orders over $60 within the United States and Europe. Every ALIXWAX piece is delivered with care, intention, and precision — at no additional cost.
Orders under $60 are subject to a standard shipping fee, calculated at checkout based on your destination.
For selected international destinations, shipping rates are calculated at checkout based on region and service level.
Processing & Curated Dispatch
Each order is carefully prepared and dispatched within 1–3 business days. Every package is handled with meticulous attention to detail, ensuring your piece arrives in pristine condition and reflects the integrity of the ALIXWAX standard.
Once your order has been shipped, you will receive a confirmation email with tracking details for a seamless follow-up experience.
Estimated Delivery
- United States: 2–7 business days after dispatch
- Europe: 2–10 business days after dispatch, depending on destination
- Other international destinations: delivery windows are provided at checkout based on your specific location
These timeframes are estimates and may vary slightly due to customs procedures or regional carrier conditions.
Customs & Import Duties
International orders may be subject to customs fees or import duties as determined by local authorities. These charges are not included in your order and remain the responsibility of the recipient.
Order Tracking & Updates
Once dispatched, you'll receive tracking information by email. If your tracking hasn't updated within a few business days, or if you have any concern about your order's progress, our Concierge team is happy to look into it for you.
The ALIXWAX Concierge
Should your delivery require assistance, our Concierge team is here to ensure a seamless experience from dispatch to arrival.
ALIXWAX Signature Beauty. Elegance. Impact.